Introduction
At Flexe IPTV, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our services, you agree to the terms outlined in this policy. If you do not agree with this Privacy Policy, please discontinue use of our services.
1. Information We Collect
We collect both personal and non-personal information to provide and improve our services.
- Personal Information: This includes data that can be used to identify you, such as your name, email address, phone number, billing information, and payment details.
- Non-Personal Information: This includes data that cannot be used to identify you personally, such as browser type, language preference, and other anonymous statistical data related to your usage of our services.
2. How We Use Your Information
We use the collected information in several ways:
- To provide, maintain, and improve our services.
- To process payments and manage transactions.
- To communicate with you regarding your account, subscriptions, and customer support.
- To personalize your experience and optimize our services based on your preferences.
- To detect, prevent, and address security and technical issues.
3. Sharing Your Information
We may share your information with third parties in certain circumstances:
- Service Providers: We may engage trusted third-party companies to help us operate our business (e.g., payment processing or technical support).
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Security of Your Information
We take the security of your information seriously and implement reasonable administrative, technical, and physical safeguards to protect your data. However, please be aware that no transmission method over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request access to your personal data and obtain a copy of it.
- Correction: Request correction of any inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to certain legal obligations.
- Restriction of Processing: Request to restrict how we process your data.
- Objection: Object to how we use your data, particularly in cases of direct marketing.
- Data Portability: Request to receive your data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact our support team.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience, understand your usage, and provide customized services. You can control cookies through your browser settings, but please note that disabling cookies may affect the functionality of our website.
7. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of any significant changes by posting the updated policy on our website, along with the “Last Updated” date. Your continued use of our services after any modifications indicates your acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:
Email: contcat@flexeiptv.com
Address: 52 Academy Street Berkeley GL13 0SB