NOTE: Refunds are available up to 5 days before the order is completed. If the order has already been completed, you may still be eligible for a refund through alternative methods, such as Transfer Bank, PayPal, or other options.
Our refund policy is designed to ensure your satisfaction with our products and services. If you are not completely satisfied with your purchase, please review the following guidelines for requesting a refund:
Eligibility for Refund
- Refunds are available for purchases made directly through our website or authorized resellers.
- Refund requests must be made within the specified refund period, as indicated on the product or service page.
- The product or service must be in its original condition and not fully consumed or used.
Refund Process
To request a refund, please follow these steps:
- Contact our customer support team with your refund request.
- Provide relevant details, including the order number, purchase date, and reason for the refund.
- Our customer support team will review your request to determine its eligibility for a refund.
- If approved, the refund will be processed within a reasonable timeframe.
Non-Refundable Items
The following items are typically non-refundable:
- Downloadable or digitally delivered products, such as software licenses, digital media, or access codes.
- Services that have been fully delivered or consumed.
- Customized or personalized products.
- Gift cards or vouchers.
Please note that this list is not exhaustive, and other items may also be non-refundable based on the specific terms of the product or service.
Contact Us
If you have any questions or need further assistance regarding our refund policy, please reach out to our customer support team. We are here to help and ensure your satisfaction.